Terms of service

Terms of Service

Overview

Welcome to Cloven Hoof Creations. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

Throughout these Terms, the words "we," "us," and "our" refer to Cloven Hoof Creations, while "you" and "your" refer to the customer or user of this website.


Products

Many of our products are custom-made or manufactured to order. Product colors, finishes, and appearance may vary slightly due to differences in monitor settings, photography, lighting, and the unique characteristics of the 3D printing and manufacturing processes.

Minor cosmetic variations such as layer lines, slight color variations, and small surface imperfections are a normal part of the manufacturing process and are not considered defects.


Product Use

Our ammunition storage products are designed and intended solely for the organization and storage of ammunition.

Customers are solely responsible for complying with all applicable federal, state, and local laws regarding the purchase, possession, storage, transportation, and use of ammunition and related products.

Cloven Hoof Creations does not sell firearms or ammunition and assumes no responsibility for the misuse of any products purchased from this website. Customers are responsible for ensuring that all products are used safely, responsibly, and in accordance with all applicable laws and regulations.


Pricing

All prices are listed in U.S. Dollars (USD).

We reserve the right to modify product pricing, descriptions, promotions, or discontinue products at any time without prior notice.


Orders

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to cancel or refuse any order suspected of fraud, abuse, pricing errors, unauthorized activity, or violations of these Terms of Service.


Production Time

Most products are made to order.

Typical production time is 3–5 business days, although production times may increase during holidays, promotional events, or periods of high order volume.

Production time is separate from shipping time.


Shipping

Orders are shipped primarily through USPS unless otherwise stated.

Once an order has been accepted by the shipping carrier, delivery times and shipping performance are outside our control. Cloven Hoof Creations is not responsible for shipping delays, lost packages, weather-related delays, carrier service interruptions, or packages marked as delivered by the shipping carrier.

Customers are responsible for providing a complete and accurate shipping address at checkout.


Returns & Refunds

Please refer to our Return & Refund Policy for complete information regarding returns, replacements, exchanges, and refunds.


Intellectual Property

All product designs, photographs, graphics, logos, product descriptions, digital content, and website materials are the exclusive property of Cloven Hoof Creations unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.


Limitation of Liability

Cloven Hoof Creations shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use or misuse of our products or website.

Customers assume all responsibility for the proper use, installation, storage, and handling of products purchased from our store.


Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice. Changes become effective immediately upon posting to this website.

Continued use of this website following any updates constitutes acceptance of those changes.


Contact Information

If you have any questions regarding these Terms of Service, please contact us through our Contact page or by email. We are always happy to assist you.